We’ll be out of the office until the end of July. The orders are fulfilled automatically by a third-party warehousing service out of Reno, NV.
Things to keep in mind:
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Check your order details - Make sure that the basket items and addresses are correct before you press the submit button. Due to time-zone differences, requests to correct the address may not reach me in time before the order is processed. The shipping system may be able to catch some invalid addresses, but this is not guaranteed.
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No customizations - I will not be able to split kits or make any customizations to the shipped items. The warehouse is stocked with standard product options, and the orders are handled by people who don’t even know what these things are. If you need a non-standard combination, then, get all the kits that contain the parts you need and later reach out to arrange the return of the items you don’t need for a refund.
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Delayed responses - I’ll be regularly checking emails and forum posts, but with time-zone differences and an overall plan to recharge, the responses may not be as prompt as usual. Luckily, most questions are already answered in the forum, and the community is very active in helping anyone in need of help.
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Delayed resolutions - Returns and repair requests are accepted as usual but will be processed upon the return to the office.
