# DR-891 Sound card lost speakers on USB-C

**URL:** https://forum.digirig.net/t/dr-891-sound-card-lost-speakers-on-usb-c/3888
**Category:** Uncategorized
**Tags:** hardware-dr-891, troubleshoot-usb
**Created:** [June 28, 2024, 5:32pm UTC](https://forum.digirig.net/t/dr-891-sound-card-lost-speakers-on-usb-c/3888 "2024-06-28T17:32:59Z")
**Posts on this page:** 9
**Page:** 1

<div class="post-metadata">

### Author: ![ac8hz](https://forum.digirig.net/letter_avatar_proxy/v4/letter/a/b487fb/32.png) [@ac8hz](https://forum.digirig.net/u/ac8hz)
#### Post date: [June 28, 2024, 5:32pm UTC](https://forum.digirig.net/t/dr-891-sound-card-lost-speakers-on-usb-c/3888/1 "2024-06-28T17:32:59Z")

</div>

I have a new DR-891 and was setting the setting in mu Win 11 computer. Using a USB-c to C cable at first i had both the USB speaker and USB mic in system. At some point my computer lost the USB Speaker. it shows up if I use a USB-C to USB A cable.

Not sure where I should be looking to get the C to C cable to work. Tried a couple different cables, re starts and trouble shooter in Win. no luck.

---

<div class="post-metadata">

### Author: ![K0TX](https://forum.digirig.net/user_avatar/forum.digirig.net/k0tx/32/3_2.png) [@K0TX](https://forum.digirig.net/u/K0TX)
#### Post date: [June 28, 2024, 9:52pm UTC](https://forum.digirig.net/t/dr-891-sound-card-lost-speakers-on-usb-c/3888/2 "2024-06-28T21:52:46Z")

</div>

Do you still see the USB mic with USB C/C cable? If that’s the case the issue is not with the cable.  
Check that you didn’t accidentally disable the playback device while trying to move the defaults.

---

<div class="post-metadata">

### Author: ![Constrainted](https://forum.digirig.net/user_avatar/forum.digirig.net/constrainted/32/2219_2.png) [@Constrainted](https://forum.digirig.net/u/Constrainted)
#### Post date: [June 28, 2024, 9:59pm UTC](https://forum.digirig.net/t/dr-891-sound-card-lost-speakers-on-usb-c/3888/3 "2024-06-28T21:59:45Z")

</div>

> [@K0TX](#):
>
> Check that you didn’t accidentally disable the playback device

 ![Sound_Playback_Levels_Problem](https://forum.digirig.net/uploads/default/original/2X/8/83aba005927abfcdabc66085097ea5f9a37e8842.png)

The icon will look like the one highlighted here if the device has been disabled, although for microphone rather than speakers.

73 Constrainted

---

<div class="post-metadata">

### Author: ![ac8hz](https://forum.digirig.net/letter_avatar_proxy/v4/letter/a/b487fb/32.png) [@ac8hz](https://forum.digirig.net/u/ac8hz)
#### Post date: [June 30, 2024, 2:27am UTC](https://forum.digirig.net/t/dr-891-sound-card-lost-speakers-on-usb-c/3888/4 "2024-06-30T02:27:56Z")

</div>

I can not see that on my device manager. I have the Mic but no speakers. I original had both USB Mic and USB speakers.

 ![Screenshot 2024-06-29 222427](https://forum.digirig.net/uploads/default/original/2X/3/3da0ee15611bbb0f15804f2a9343da9e13bae12d.png)

---

<div class="post-metadata">

### Author: ![Constrainted](https://forum.digirig.net/user_avatar/forum.digirig.net/constrainted/32/2219_2.png) [@Constrainted](https://forum.digirig.net/u/Constrainted)
#### Post date: [June 30, 2024, 3:17am UTC](https://forum.digirig.net/t/dr-891-sound-card-lost-speakers-on-usb-c/3888/5 "2024-06-30T03:17:26Z")

</div>

I execute mmsys.cpl in a command prompt window to check the settings. What does that show you?

73 Constrainted

---

<div class="post-metadata">

### Author: ![K0TX](https://forum.digirig.net/user_avatar/forum.digirig.net/k0tx/32/3_2.png) [@K0TX](https://forum.digirig.net/u/K0TX)
#### Post date: [June 30, 2024, 9:50am UTC](https://forum.digirig.net/t/dr-891-sound-card-lost-speakers-on-usb-c/3888/6 "2024-06-30T09:50:49Z")

</div>

John,  
Do you see any additional entries with View-\>Show Hidden Devices enabled?

---

<div class="post-metadata">

### Author: ![ac8hz](https://forum.digirig.net/letter_avatar_proxy/v4/letter/a/b487fb/32.png) [@ac8hz](https://forum.digirig.net/u/ac8hz)
#### Post date: [July 3, 2024, 12:41am UTC](https://forum.digirig.net/t/dr-891-sound-card-lost-speakers-on-usb-c/3888/7 "2024-07-03T00:41:59Z")

</div>

OK that command got me to be able to enable the device.

Thanks for the help.

---

<div class="post-metadata">

### Author: ![Constrainted](https://forum.digirig.net/user_avatar/forum.digirig.net/constrainted/32/2219_2.png) [@Constrainted](https://forum.digirig.net/u/Constrainted)
#### Post date: [July 3, 2024, 12:47am UTC](https://forum.digirig.net/t/dr-891-sound-card-lost-speakers-on-usb-c/3888/8 "2024-07-03T00:47:10Z")

</div>

Excellent! Are you on the air now?

73 Constrainted

---

<div class="post-metadata">

### Author: ![ac8hz](https://forum.digirig.net/letter_avatar_proxy/v4/letter/a/b487fb/32.png) [@ac8hz](https://forum.digirig.net/u/ac8hz)
#### Post date: [July 3, 2024, 12:08pm UTC](https://forum.digirig.net/t/dr-891-sound-card-lost-speakers-on-usb-c/3888/9 "2024-07-03T12:08:42Z")

</div>

I work in dummy load. I will try in field set up this weekend.
