Bought a Digirig at Dayton and using it on a Dell laptop, and was working fine to do FT8 with WSJTX. Decided to move it to a desktop computer (Dell 3910) and noticed it was not being seen in Device Manager (Windows 11 Home), no entry under Com Ports nor under Sound Devices. I also noticed the Digirig was getting slightly warm?? Is there any restriction as to what USB ports can be used to connect the Digirig? Moved the DIgirig back to the original laptop and not being seen there in Device Manager either, so it seems it has failed? Any ideas?
Even without the proper drivers the Windows Device manager should still see the Digirig, with entries as a COM device and as a Sound device, you see these changes as soon as the DIgirig is plugged into the computer’s USB port. That happened initially with the Digirig, but after moving it to the desktop computer its no longer the case, and any computer I plug it into it is not initially recognized. Trying to understand if it was just bad luck, or if maybe some surge from the USB port caused the Digirig to fail. When I get a replacement I don’t want to do the same thing again. Thanks.
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I grant you, my observation does not explain your Digirig’s failure.
Have you ever seen application software which uses the USB/UART give a warning not to set the COM port in software without the proper driver installed? I do not know of one. Nevertheless, users have reported blown inputs on Digirigs which initially work. I have never seen a post-mortem posted about the nature of the failure.
Have you taken a look at the Digirig board?
I’ve seen a video of someone opening the Digirig to change the attenuation level and the circuit board is obviously tiny and all surface mount components. Even if I spotted an obvious failure and the unit was out of warranty I’d have no skills to repair it. At this point I await a replacement and will be more cautious going forward. Thanks for the input though.
Please reach out via the support form on the website to arrange service.
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I had my Digirig get warm to the touch using it for APRS running Direwolf on a Raspberry pi. I just unplugged the power for 30 minutes and then fired it back up and it has been running well since then. Not sure what caused the temp to rise.