Error message with using my FT-817

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1

trying to use the Digirig with my FT-817 and there is audio but no CAT control get this error message

IMG_6167
IMG_61671935×1538 657 KB

any help would be helpful
thank you

2

Please share the screenshot of the device manager showing Digirig’s COM port and the rig configuration screen of WSJT-X.