Signal degradation the longer Digirig is in use (TS-480, MacBook Pro, WSJT-T)

Dear Digirig Experts,

I’m having an issue with my Kenwood TS-480SAT, Digirig, MacBook Pro, and WSJT-X. I’m not sure who the culprit is but it’s somewhere in the audio path, and I’m pretty sure it’s not the radio because I ran PSK-31 with this radio for years without seeing anything like this. First issue was the audio level: the audio level from the radio was set about midway but WSJT-X said it was way too high. I turned the radio’s level down as low as it would go, but then I was seeing a bunch of artifacts in the waterfall chart. I discovered that the Digirig has a 20db attenuator that can be activated by cutting a trace, so I did that. That allowed me to run the radio at a more reasonable level and get the low-level A/D noise out.

The bigger problem is that my waterfall in WSJT-X starts turning to mush the longer I run it. Screenshot attached. If I quit WSJT-X it goes back to clean signals. Also if I select a different audio device (say built-in speaker and mic) and then re-select the digirig, the signals go back to normal. The act of re-opening the device appears to be the key, and over the course of 10-15 minutes the signals get noisy again. I haven’t seen this on any other type of audio device.

In the screenshot you see:

  • 10:46:15 to 10:47:00: absolute mess of a signal.
  • 10:47:00 to 10:47:30: I switch the audio device to built-in mic/speaker and then back to Digirig.
  • 10:47:30 to top: back to normal signals.

Note this was before I put in the 20db pad, so there’s a bunch of vertical lines that are just noise. Those mostly went away after cutting the ATT trace on the Digirig.

Has anybody seen anything like this before? Between the levels being terribly out of whack and this noise issue, It seems like there’s something very wrong in the A/D conversion.

Do you have AGC box unchecked?
With AGC active the software will try to boost the levels for voice which is too hot for digital payload. You can pre-attenuate the audio, but with weak audio and too much gain still there there may be noise and distortion. It’s better to turn off the AGC and set the sensitivity with the level slider.

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Where would this AGC be? I don’t see it in WJST-X or MacOS, but perhaps I overlooked it. Also my radio shouldn’t be doing anything automatic with levels on the data port. Thanks for the assistance.

AGC is the checkbox under “custom” tab in properties of Digirig’s recording device in the control panel:

I’m on MacOS. Neither the Sound control panel nor Audio MIDI Setup have AGC. I agree that this sounds like an AGC type of problem, but I don’t see any such option, and I’d expect it to happen quickly and not over the course of 10+ minutes. I’m absolutely baffled.

Not sure how useful, but this appears somewhat relevant when it comes to AGC on OSX:

https://apple.stackexchange.com/questions/97810/mac-osx-microphone-input-volume-level-auto-adjusts-can-it-be-disabled

Very interesting thread, thank you. During Field Day I turned off all login items and extensions that I thought could be messing with audio and restarted (didn’t help) but I can also try the aggregate device. I’ll also try this on a Windows PC, though it’ll take a little while as I have to drag antenna cables through my house.
In any case, thank you for taking a look. I have a few debugging steps I can take on my side which can hopefully say conclusively if the problem is on the laptop side or the digirig side. I’ll update this thread again once I’ve done those in case anyone else happens to have a problem like this.
Thanks again, Josh

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