I have a Digirig Mobile (CI-V) that I got about 3 weeks ago. I’ve been trying to make this work, but no success. Time to ask for help.
When I try to run JS8 Call (default settings - nothing changed), I get the error messages:
“Error in sound output - An error opening the audio output device has occurred.”
“Error in sound output - Requested output audio format is not supported on device.”
“Error in sound input - Requested input audio format is not supported on device.”
I’m using Ubuntu 22.04.4 LTS with a fresh install and basics such as JS8 Call and FLDIGI. Any help would be greatly appreciated (no problem using Terminal, but I’m not a Linux wizard by any means). Thank you in advance!
WITH Digirig plugged into USB:
stephen@stephen-HP-Notebook:~$ lsusb
Bus 001 Device 002: ID 0438:7900 Advanced Micro Devices, Inc. Root Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 003: ID 05c8:038f Cheng Uei Precision Industry Co., Ltd (Foxlink) HP TrueVision HD
Bus 002 Device 002: ID 0438:7900 Advanced Micro Devices, Inc. Root Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 004: ID 10c4:ea60 Silicon Labs CP210x UART Bridge
Bus 003 Device 003: ID 0d8c:0012 C-Media Electronics, Inc. USB Audio Device
Bus 003 Device 002: ID 0424:2412 Microchip Technology, Inc. (formerly SMSC)
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
WITHOUT Digirig:
stephen@stephen-HP-Notebook:~$ lsusb
Bus 001 Device 002: ID 0438:7900 Advanced Micro Devices, Inc. Root Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 003: ID 05c8:038f Cheng Uei Precision Industry Co., Ltd (Foxlink) HP TrueVision HD
Bus 002 Device 002: ID 0438:7900 Advanced Micro Devices, Inc. Root Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
I am not a Linux wizard, but I will offer some help.
These are the Digirig devices accessible via USB. The error message says the application cannot find the driver for the C-media 108 audio device. Ubuntu LTS is a “long term support” distribution, so the default installation may not have up-to-date audio support.
Thank you, Constrainted. Unfortunately, I got nowhere with that. I had already gone through the driver install steps, but went through them again and got errors all along the way: “… is not a directory”, “could not insert module”, “Operation not permitted”, “could not load module cp210x.ko: No such file or directory”.
I checked the lib/modules/6.5.0-26-generic/kernal/drivers/usb/serial and the file cp210x.ko was in there.
Golly, this is frustrating! I’ve been writing software for a living for 27 years, and if I wrote tech support docs like I’m seeing in their Release_Notes file for this, I’d have been out of business long ago. Again, thank you for your efforts, my friend.
I am sorry to hear about the frustration. Perhaps another way, for audio, is to use the Ubuntu package manager to install packages for audio, like alsa- etc.
Thank you - I do appreciate your help even though I haven’t solved it. I ended up wiping the hard drive and installing “Andy’s Ham Radio Linux” and that seems to have fixed the problem, though I’m still slogging through the software settings. Someone who has gone through this (my original question) previously, has offered to go through it again while making screen captures. He and I will then assemble it into a “How to” PDF file so others won’t have to go through the same frustration. In addition, I’m going to be setting up a Rasberry Pi system and see how that goes. Just wanted to follow up and let you know what steps I’m taking. Again - thank you.