Trying to setup Digirig Mobile with Yaesu FT-857.
– Windows 11 upgraded from Windows 10 pro.
– Another laptop able to connect just fine.
– I’ve tried changing the port number
– I have no other software running needing ports
– The laptop sees the sound card and serial port.
– See the attached picture.
Your help would be appreciated.
73
Hi @ac7sr:
If you open the Windows Device Manager, and open the Ports (COM & LPT), it will show you what items are attached to which COM ports. That should provide an avenue to diagnose the COM port conflict.
As an example, here are my COM port assignments:
One of the Silicon Labs is my IC-7300, the other is my DigiRig Mobile, and the remaining Bluetooths are my mouse and keyboard.
If you add or remove a physical USB device while the Device Manager is up, it’ll update the COM ports in real time, which should help you ID which device is which COM port, as the COM used will very likely be different from one computer to the next.
I hope that helps, and let me know if you need further assistance,
Steve VE7IIF
Did you have any success @ac7sr?
Steve VE7IIF
Sorry for the delay in my reply, I just got home from SEAPAC. I’ve worked on it for about four hours, had another technician look at it as well and he had no luck. Now that I am home I connected the DigiRig Mobile to my Windows 10 workstation and it configured and opened in Winlink just fine. Same cable, same Winlink configuration. My home workstation has the drivers for the IC-7300. Maybe that’s it.
It’s a puzzle.
Thanks for the reply.
73
Bill, AC7SR
Hi Bill:
Welcome home.
So that it’s clear for me; Is the DigiRig using the same COM port on both computers, per the Windows Device Manager info I cited in my first reply? It’s possible, but less likely, and typically the Winlink COM port setting would be different between the two computers…
If it is using the same Windows Device Manager COM port on both computers then the COM port setting in Winlink would be the same, and I have no ideas on the issue.
For example: The Winlink COM port setting on my desktop is different than my laptop per the Windows Device Manager info, even though I’m using the same physical DigiRig Mobile individually on both machines.
A screen shot of each computer’s Device Manager would be very informative and would also confirm if the driver is installed and recognized, if you’re able to post them.
Apologies if I’m stating the obvious.
Steve VE7IIF
I’ll check out the settings on both computers, down to the device driver dates and versions.
As far as stating the obvious and the need to apologize, don’t worry. To quote General Beringer (Barry Corbin) in the movie War Games:
“I’d pi** on a spark plug if I thought it’d do any good!”
73
Bill, AC7SR
The solution ended up being to Reload Windows 11. I used the repair option that kept all of my data and settings. After the reload the comm port worked as expected. I must have spent at least six or seven hours on this issue.
Thank you all for your help. 73 Bill
