Do you use the cable with black MiniDin6 connector from FT-8xx kit? The TRRS end of it should go into Digirig’s audio socket. With FT-891 there is nothing connected to Digirig’s serial socket. More on that here:
Although mechanically identical, the electrical functions of two Digirig’s sockets are different. There is no cost to trying connections in this case, but I would discourage this kind experimentation as a troubleshooting method.